Whether you drew the short straw, were the only viable candidate for the role or felt that it was your duty to take on the responsibility, the reality is that you are in an incredibly important position and are responsible for ensuring the business keeps its licence to practice.

No pressure then – it can be quite a balancing act!

Having worked in practice for 13 years and subsequently undertaken coaching diplomas, our Managing Director, Michaela Hardwick is uniquely placed to provide objective coaching to support and help you sharpen the necessary skills for your own unique role.

What does it involve?

As your role is a pivotal one between the firm and regulators, you will need a unique skill set to manage this effectively. You will need:

COLP and COFA Coaching - Regulatory and Compliance Services
  • To be a ‘Big Picture’ person – to develop strategy
  • To be a ‘Detail Oriented’ person – particularly with compliance
  • Strong leadership skills
  • Excellent communication ability
  • Good persuasion and influencing skills
  • Motivational ability
  • Excellent time management skills
  • Sheer bloody-mindedness
  • Very thick skin!

We were not taught most of these skills in law school! However, you are likely to possess at least some of these skills to be in the position you are; most likely developed out of a natural ability and necessity. Coaching can help you truly hone these skills in a way that suits your style and personality. A coach will also act as a confidential and objective sounding board for what is likely to be a frustrating role at times.


As every person is different, bespoke arrangements will be made although as an example, monthly half day coaching sessions including ad hoc email and telephone support could cost between £300 – 500.00 per month.

Alternatively, a monthly 2-hour video or telephone coaching session, including ad-hoc email and telephone support would be more cost effective at around £250.00 per month.

What clients say

“Michaela is not only an experienced and skilled performance coach, but that rare combination of talent and enthusiasm! I think she is particularly effective at empowering and guiding people to find their own solutions to problems and is both a generous and patient coach. I have learnt so much about my business, my clients and myself from Michaela – the only regret is that I didn’t start working with her years ago!”

“I worked with Michaela to gain some clarity on a specific project I was working on for my business. She helped me to really focus on what was key, what choices I needed to make and the best way in which to achieve my goal. I would have no hesitation in recommending Michaela to anyone who needs to move forward but lacks the drive, motivation and/or clarity to do so. Professional. Approachable. Human. Thorough. Creative.”

“I would highly recommend Michaela to anyone looking to ramp up their plans and knock them in to shape. I felt that my role lacked direction when I first met with Michaela and wanted to get it back on track and establish a clear path forward. Michaela’s expert approach at getting me to take the time to get clear in my head exactly what the end goal was that I wanted and what I would then need to do to reach this was mind blowing. Just taking a few hours out of the business to get this clear has been invaluable. It has re-invigorated my spark, motivation and drive to take the next steps. She is like a Sat-Nav for your business…don’t embark on a journey without first consulting Michaela!”